Examination
Posting
IMPORTANT: Please read
through the posting as it contains important information concerning this exam
including residency requirements and minimum qualifications. At the end of the
posting, you will find a link to the application packet. Completed applications
must be printed, signed and mailed in to the Personnel Office by the filing
deadline.
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Exam Number 10112
This
Exam Date: Saturday,
November 20, 2010.
Next
Exam Date: Saturday,
May 7, 2011.
CONTINUOUS RECRUITMENT: Applications for this title are accepted
continuously and exams are given every six months. Applicants applying up to two weeks prior to
the exam date will be allowed to take the exam.
Successful candidates will have their names placed on the eligible list
in order of their final score, regardless of the date on which they take the
test. A candidate's eligibility for
appointment begins within one month after the exam and will remain in effect
for 4 years. Candidates already on the
list may take the exam again to improve their listed score. The Commission reserves the right to
terminate or modify this Continuous Recruitment program at any time.
STUDY GUIDES: Study guides prepared by the NYS
Department of Civil Service are available for this exam from the Civil Service
Office or the Civil Service website. See
the contact information at the end of this posting.
LOCATION OF EXAM: To
be announced.
APPLICATION FEE: A nonrefundable
application fee of $25.00 is
required for each separately numbered examination for which you apply. The required fee(s) must accompany your
application(s). Please make your
personal check or money order payable to Glen Cove Municipal Civil Service
Commission. Please write your name and
examination number(s) on the check or money order. Cash will not be accepted. This fee may be waived. See the Application Fee Waiver section of
this posting for details. Applicants who
do not submit the required fee or receive a waiver of application fee will be
denied admission to the test. Applicants
whose personal check is returned for whatever reason will be assessed an
additional administrative charge of $20.00.
Applicants whose personal checks are returned are to pay the required
fee and administrative charge before being admitted to the exam, or they will
be denied admission to the exam. If an
application is disapproved, your fee will not be refunded. You should carefully review the announced
minimum qualifications and any residency requirements. Applications received after the above posted
last filing date will not be accepted.
LOCATION OF POSITION/VACANCY:
To fill any current or anticipated vacancy in the
SALARY: $33,262 (2006-2007
annual salary)
GENERAL RESIDENCY REQUIREMENTS:
Candidates
must be legal residents of the City of
DUTIES:
Manipulates a
keyboard using word processing, scheduling, spreadsheet, and/or database
management software to accomplish a variety of tasks;
Reviews accounts,
reports and other documents for completeness, accuracy and conformity with
established procedures;
Receives and
investigates consumer complaints and assists in finding the best possible
solution for the consumer;
Directs clerical
operations of office and supervises clerical staff;
Makes and checks
work assignments of clerical staff;
Maintains student,
adjunct faculty and departmental files at school district;
Operates school bus
routing system by making routine adjustments, adding and deleting students and
bus stops;
Prepares news
releases of agency activities;
Keyboards and
processes purchase orders;
Generates and
validates student attendance records;
Maintains bus files
and inventory;
Maintains employee
time records;
Keyboards, sorts
and files correspondence, forms, notices, form letters, payrolls, bills,
vouchers, records, catalog cards, reports, index cards, memoranda, rosters and
other materials;
Pulls materials
from files, makes simple file searches and maintains charge out records;
Receives,
indexes, records and copies and retries materials from files;
Makes and checks
arithmetical computations, and compiles and keyboards statistical reports;
Keyboards various
materials from copy and rough draft according to instruction;
Operates adding
machine, copier, calculator and other office machines;
Answers telephone,
takes messages and makes appointments;
Acts as
receptionist, directing callers to the proper person or office and giving
information of routine nature;
Keyboards reports
for submission to State agencies;
Orders office
supplies and materials;
May enter and
retrieve information through a mainframe computer terminal;
May collect fees
and other funds for services and make bank deposits;
May act as unit or
department liaison between public and agency program personnel;
May schedule and
coordinate agency activities with vendors, customers and the public.
MINIMUM QUALIFICATIONS & SPECIAL REQUIREMENTS:
(A) Graduation from
high school or possession of a high school Equivalency diploma and three (3)
years of clerical experience which shall have involved keyboarding; OR
(B) Four (4) years
of clerical experience which shall have involved keyboarding; OR
(C) An equivalent
combination of training and experience as defined by the limits of (A), (B) and
(C) above.
SUBJECT OF EXAMINATION:
There will be a
written test that you must pass in order to be considered for appointment. The written test will be for knowledge,
skills and/or abilities in such areas as:
1. SPELLING:
These questions
test for the ability to spell words that are used in written business
communications.
2. GRAMMAR, USAGE,
PUNCTUATION:
The grammar and
usage questions test for the ability to apply the basic rules of grammar and
usage. The punctuation questions test for a knowledge of the correct placement
of punctuation marks in sentences.
3. KEYBOARDING
PRACTICES:
These questions
test for a knowledge of preferred practices in such areas as letter format,
capitalization, hyphenation, plurals, possessives, word division, word and
figure style for numbers, and common proofreading marks. In addition, you will
be given a passage to proofread and asked questions about how to correct the
errors in the passage.
4. OFFICE RECORD
KEEPING:
These questions
evaluate your ability to perform common office record keeping tasks. The test
consists of two or more "sets" of questions, each set concerning a
different problem. Typical record keeping problems might involve the
organization or collation of data from several sources; scheduling; maintaining
a record system using running balances; or completion of a table summarizing
data using totals, subtotals, averages and percents.
5. OFFICE
PRACTICES:
These questions
test for a knowledge of generally agreed-upon
practices governing the handling of situations which stenographers, typists,
and secretaries encounter in their work, as well as a knowledge of efficient
and effective methods used to accomplish office tasks. The questions will cover
such topics as planning work flow; setting priorities; dealing effectively with
staff, visitors, and callers; filing and retrieving information; safeguarding
confidentiality; using office equipment; and making procedural decisions and
recommendations which contribute to a well-managed office.
The use of solar or battery operated calculators are
permitted. Devices with typewriter keyboards such as computers, spell-checkers,
personal digital assistants, address books, language translators, dictionaries,
or any similar devices are prohibited.
PERFORMANCE
TEST:
Candidates who receive a passing score on the
written test must also qualify on the typing performance test to be considered
for appointment. This performance test
will be given at a later date. Since the
performance test is qualifying (pass/fail), if you pass the performance test
you final score for the exam will be the score that you achieve on the written
test. Candidates may be invited to the
performance test in the order of the scores they achieve on the written test. The City reserves the right to give the
performance test to only as many candidates as are needed to fill available
vacancies. The performance test is a
test of keying speed and accuracy. It
utilizes a standard keyboard and is given on computers. The computer program requires no prior
knowledge of software. A written
description of the simple software will be provided at the test site.
The test is five minutes long and is preceded
by a three-minute practice session. The
text passage is printed in the test booklet.
Candidates enter (key or type) as much of that passage as they can
during the time available.
In order to pass the test, candidates must
enter the text at a rate of at least 35 words per minute, with at least 96%
accuracy. For example, if a candidate
enters the text at 35 words per minute, the maximum number of errors is 7. (NOTE: A word is defined as five
characters. The rating formula divides
the total number of characters entered by five to determine the number of words
entered).
Candidates who fail the performance test will
be permitted a retest which will be given on the same day as the original
performance test.
If you have passed a typing performance test
administered by the state or a local civil service jurisdiction in
CROSS FILER STATEMENT:
If you have applied
for any other Civil Service examination to be given on the same test date for
employment with
RELIGIOUS ACCOMMODATION/DISABLED CANDIDATES/MILITARY
MEMBERS:
Applicants whose
religious observances, religious practices or military service prevent their
taking examinations on the scheduled date and disabled candidates who require
special accommodations to take the test should indicate the need for special
arrangements by checking the “Special Arrangement” box on the front
of the applications. Candidates who are
called to military service after filing an application should send a request
for an alternate test date to the City of
MILITARY SERVICE MEMBERS:
If you apply for an
examination during the filing period but are on active military duty on the
date the examination is scheduled, you may request a military makeup
examination. You must contact The City
of Glen Cove Municipal Civil Service Commission for more information. If you are on active duty or discharged after
the filing period has begun, you may apply for the examination up to ten days
before the date of the test.
This examination will be prepared and rated in accordance
with Section 23(2) of the Civil Service Law.
The provisions of
VETERAN’S CREDIT:
Veterans or
disabled veterans who are eligible for additional credit must submit an
application for Veteran’s credit with their application for examination
or at any time between the date of the application for examination and the date
of the establishment of the resulting eligible list. Applications for Veteran’s credits are
available from this office. Effective
CHILDREN OF FIREFIGHTERS AND POLICE OFFICERS KILLED IN
THE LINE OF DUTY:
In conformance with
section 85-a of the Civil Service Law, children of firefighters and police
officers killed in the line of duty shall be entitled to receive an additional
ten points in a competitive examination for original appointment in the same
municipality in which his or her parent has served. If you are qualified to
participate in this examination and are a child of a firefighter or police
officer killed in the line of duty in this municipality, please inform this
office of this matter when you submit your application for examination. A
candidate claiming such credit has a minimum of two months from the application
deadline to provide the necessary documentation to verify additional credit
eligibility. However, no credit may be added after the eligible list has been
established.
APPLICATIONS / GENERAL INFORMATION / INSTRUCTIONS:
Application forms may be obtained from the City of Glen Cove Website:
OR:
From the office of:
The Glen Cove
Municipal Civil Service Commission
City of
Glen
During: Any weekday (except holidays). Between the hours of:
OR: by sending a stamped ($.55)
self-addressed legal sized envelope with the applicants name and address on it,
requesting an application for the examination.
The applicant should make certain every question on the application is answered, and that the application is complete in all respects. All statements made by the candidates in their application are subject to verification. Candidates will be notified of the disposition of their applications. The Glen Cove Municipal Civil Service Commission does not acknowledge receipt of applications and does not accept responsibility for non-delivery or postal delay.
ALTERNATE TEST DATES:
Alternate test
dates may be arranged upon review of the circumstances according to the
Alternate Test Date Policy established by this department. Under specific circumstances an alternate
test date may be arranged. Your request
with written documentation must be received in the Civil Service Office no
later than (10) ten business days preceding the examination date. If an emergency prevents you from appearing
for the examination, please notify this office no later than
ADMISSION NOTICES:
You will be
notified of the time and place of the examination. If you have not received your notice to
appear for the written test five (5) days before the date of the examination,
call the Glen Cove Municipal Civil Service Commission at (516) 676-4814. Do not interpret a notice to appear for the
examination to mean that you have been found to meet fully the announced
requirements. Applicants are admitted to
the examination on the basis of statements made on their application. These statements may not be reviewed and/or
verified until after the examination has been given. At that time, those candidates who are
disqualified after taking the test will not receive a score.
CHANGE OF ADDRESS:
It is the responsibility of the candidate to notify the Glen Cove Municipal Civil Service Commission of any change in name or address. No attempt will be made to locate any candidate who has moved.
The City of
(Issued
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